Assessments

The PROS Team consists of seasoned practitioners who understand the complexities of operating a diverse organization while interfacing with multiple stakeholders. Using a variety of industry best practices and our proprietary models, will help to assist any agency in the evaluation of services.

Community Needs Assessment

PROS community needs assessments combine statistically valid survey research, public engagement, demographic analysis, recreation trends, and level of service evaluation. The result is a defensible understanding of current and future priorities that guides programs, facilities, parks, funding, and service delivery decisions.

A large white presentation board on an easel is divided into two sections labeled "Red Dots - Roadblocks" and "Green Dots - Valued Opportunities." Handwritten sticky notes with colored dot stickers are posted under each section, with a dense cluster of notes gathered under the opportunities column.

An elevated, wide shot of an indoor basketball court inside a recreation center where a group of young athletes in matching jerseys sit on the hardwood floor listening to coaches. The gym features colorful walls with stars, basketball hoops, and a scoreboard.

Program and Service Assessment

PROS program and service assessments evaluate participation trends, program lifecycles, cost recovery, market position, age segments, similar providers, and alignment with community needs. The process helps agencies strengthen core services, address gaps, reduce duplication, and focus resources where they create the greatest public benefit. We have completed over 500 program assessments for systems across the country.

Organizational Assessment

PROS understands the complexity of operating parks and recreation agencies while serving multiple stakeholders. Our organizational assessments evaluate structure, staffing, workflows, policies, communication, leadership capacity, and service delivery to identify practical improvements tied to mission, service expectations, and long-term goals.

A small group of professionals is gathered for a meeting in an office with dark blue walls, flags, and framed photos. Two men sit in office chairs discussing a project over a glass desk, while other colleagues listen from a nearby couch.

Three workers wearing baseball caps install a wooden privacy fence outdoors. One worker uses a power drill while another steadies a section of lumber, with a grassy athletic field and stadium light poles visible in the background.

Park/Facility Maintenance Assessment

PROS park and facility maintenance assessments connect asset condition, service standards, staffing, equipment, work order systems, and resource allocation. The recommendations help agencies improve maintenance efficiency, protect public assets, support safety, and sustain high-quality parks and facilities over time.

Environmental Assessments

PROS environmental assessments help agencies balance recreation access with natural resource protection, sustainability, regulatory considerations, and long-term resilience. This approach supports thoughtful decision-making for parks and open spaces where public use and environmental stewardship must work together.